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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (10)
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1 Star (0)
|Buyer||Real customer reviews|
25 Sep 2019 05:55
They took quite a while to get there though they look very good now i need to try them to see q tal
23 Sep 2019 08:48
Very happy with this purchase.
23 Sep 2019 06:39
Earphones are good, but i get different colour ;)
19 Sep 2019 02:38
Great stuff! We hear very well! I love them they are beautiful. I will order for the whole family
8 Sep 2019 01:03
Highly recommend, not spodziewałam is such a quality
4 Sep 2019 07:26
Arrived in just over a month. Fully functional. Very good buy
1 Sep 2019 12:39
Went for a month, ordered two pairs and very happy about it. Both pairs work well, the sound is good. Matte coating and all as in the description is correct.
14 Aug 2019 13:24
They are very nice and the truth the sound is good i love them, i would definitely buy back
3 Aug 2019 04:54
This super headphones really like the color as in the photo, autumn comfortable very very good product and good store!!!!
15 Jul 2019 10:23
Serious store and quality article, finishes close to the wireless headphones of the brand to the Apple. Black color at the top and does not slip easily from the ears.
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